Microsoft Feedback 2010

There is usually a lot to learn from large companies like Microsoft, or less large ones.

However, it takes a bit of learning on your own before you could understand and appreciate details and partially hidden interactions behind what is revealed.

Fore example, that’s how Jetbrains ReSharper feedback looks like:

Here’s the one currently employed by us at Lokad.

And that’s how Microsoft Office 2010 feedback looks like:

Each of these three has it’s own benefits, including but not limited to:

• UI simplicity;
• Level of complexity of cliend-side and server-side infrastructure behind the feature;
• Support for multiple software applications within the same product line (all the way through various versions, deployment options);
• Ability to offer user to provide additional data, essential for the problem resolution;
• Level and quality of sensible automation behind the interaction.

There is a lot to learn from large companies for Lokad.